A beautiful instrument provided with considerate, extensive service

The violin looks and sounds wonderfully. Probably you already know that from having enjoyed playing it a bit already.

We have wanted to conserve your efforts, which is why we've told you what we know, and don't, and we very much appreciate the "copious," helpful information you have been sending us and the time and effort you have expended to help us as ongoing customers.

Mr. Dimitrov does seem to be dedicated to his craft and also a nice person, plus his relationship with you is important; he had written us that you have been his dealer in Canada for 10 years and that he knows you well from that standpoint.

The certificate appears very thorough and professional, and it fits with it being a bench made instrument related to the personal attention of Mr. Dimitrov in its inception.

Thank you for this very thorough and informative insurance letter. It appears to be exactly what we would need for such an instrument. We look forward with great anticipation to seeing it this week. So, we're set for now, thanks to your and Mityo's efforts.

We thank you... for sending Mityo's beautiful instrument to us and for all your considerate, extensive care and attention to our preferences and musical needs.

All your attention to detail and for the helpful information you provided and working hard to complete this transaction... It is obvious why and how your business is successful.

August 26, 2020
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